Private integration journey

Please follow the below steps if you are a property building your own integration or a company working on behalf of a customer to build a connection with Mews Connector API. A private integration means your integration will not be listed in the Mews Marketplace.

Certification instructions

1. Review the guidelines, demo credentials, best practices, use cases, and endpoints found in Connector API documentation.
2. Fill in the Become a Mews Partner Form and get your Partner Id if you have not done so already.
3. Complete our Private Integrations Certification Form.
4. Test all the endpoints you are listing on the form in demo. Request a dedicated Demo Property to get access.
5. Make sure you are specifying the Client parameter in your API request body. Note that if you do not specify a unique Client name in your demo API calls, we cannot review the API activity and therefore approve the certification.
6. Once you've generated the API activity, book a review with us in our calendar. Please note this is not a meeting but rather a placeholder for us to review your solution.

Receiving tokens

Once the integration profile is created in the production environment, you will receive an email with your ClientToken and AccessToken.

Questions

Contact support if you have any questions or would like to schedule a meeting with one of our private integrations team members. Please include a quick summary about the integration you are building and the property(ies) it is for.

FAQs

We need access to more endpoints than we originally thought, how do we go about getting access to additional permissions post certification?

Please make the necessary tests in demo and then contact support letting us know which you need enabled.

Our integration is currently private but we would now like to be listed in the Mews Marketplace. Can we modify this and if so how?

Contact support letting us know you would like to go public and let us know of any changes to your integration profile (description, images…).

I am confused by the wording in Mews, is there a cheat sheet for what certain words mean in the system?

Yes, please see Mews Glossary for Open API users.

What is required by a property to have a private integration?

A property must have the Connectivty Add-on as part of their subscription or be on the Enterprise package. They can verify their current subscription by contacting their Client Success Manager.

Can a partner configure multiple webhook endpoints per integration?

No — there can only be one Webhook URL per integration client; partners should route by Enterprise ID inside their handler.

How long do integrations take to go live?

This is entirely up to you! Once all endpoints are tested and a certification time is booked, the team can have you live within 24 hours of that certification if there are no issues.