# Loyalty Partner API

The **Mews Loyalty Partner API** enables loyalty program providers to integrate their membership systems with Mews. Once connected, **Mews Operations** users (like front desk staff) can view and manage customer loyalty memberships directly within the Mews guest profile.

<figure><img src="https://3946584615-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FNXX5WlJYsdpRtizxNDPz%2Fuploads%2Fgit-blob-9f6030a271432e3517abee1dd3b71d7d4335a3be%2Fprofile-with-loyalty.png?alt=media" alt="Screenshot of Mews Operations UI showing a guest profile with Loyalty section showing membership in Choice Privileges with membership number, points, tier, and expiration date." width="563"><figcaption><p>Guest profile in Mews Operations with loyalty membership connected</p></figcaption></figure>

### Reverse API model

This integration uses a reverse API pattern: Mews calls your system, not the other way around. You implement a set of operations defined by a Mews-provided OpenAPI specification. Once deployed, Mews calls your API when **Mews Operations** users perform loyalty-related actions.

The integration works as follows:

1. Mews provides an OpenAPI specification describing the operations you must implement.
2. You implement those operations on your system.
3. Mews calls your API when a **Mews Operations** user performs a loyalty action, for example enrolling a customer.

### Changes to this API

See the [Changelog](https://docs.mews.com/loyalty-partner/changelog) for notable updates, deprecations, and breaking changes.

{% hint style="warning" %}
The OpenAPI specification is the authoritative source for implementation details. This documentation provides context and examples, but the spec takes precedence.
{% endhint %}