For the complete documentation index, see llms.txt. This page is also available as Markdown.

Loyalty Partner API

The Mews Loyalty Partner API enables loyalty program providers to integrate their membership systems with Mews. Once connected, Mews Operations users (like front desk staff) can view and manage customer loyalty memberships directly within the Mews guest profile.

Screenshot of Mews Operations UI showing a guest profile with Loyalty section showing membership in Choice Privileges with membership number, points, tier, and expiration date.
Guest profile in Mews Operations with loyalty membership connected

Reverse API model

This integration uses a reverse API pattern: Mews calls your system, not the other way around. You implement a set of operations defined by a Mews-provided OpenAPI specification. Once deployed, Mews calls your API when Mews Operations users perform loyalty-related actions.

The integration works as follows:

  1. Mews provides an OpenAPI specification describing the operations you must implement.

  2. You implement those operations on your system.

  3. Mews calls your API when a Mews Operations user performs a loyalty action, for example enrolling a customer.

Changes to this API

See the Changelog for notable updates, deprecations, and breaking changes.

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